VEKA are our windows and doors manufacturer and have been leading the global development of window & door systems for over 50 years, through design, innovation and customer focus.
The announcement comes with a whole host of benefits for all customers including; all jobs will now have deposit protection and all products have an insurance backed guarantee directly from VEKA.
Independent Network is a nationwide organisation representing only the very best local uPVC window and door installers in the industry; all using VEKA products.
Our Independent Network is built on honesty, integrity, skill, quality and reliability, ensuring a flawless service from sales through to final inspection.
With millions of installations over 20 years, our network’s 97% customer satisfaction rating is a true reflection of the passion, dedication and experience our members provide to homeowners.
Think of Independent Network and you automatically think of peace of mind.
That is because we do everything possible to make sure your home improvement investment goes on looking and performing as well as the day it was completed.
We also make sure that, if it should ever need attention, we have given every customer one of the best, most reliable guarantees in the uPVC industry today. It is insurance-backed and it lasts up to ten years.
Our insurance-backed guarantee is underpinned by an insurance policy in the name of Network VEKA covering our liabilities under our guarantees.
The quality assurance process that goes into every Independent Network installation has already begun, long before you even talk to your local member.
But the chain of quality goes back even further because every member is also committed to using only the uPVC extruded profile manufactured by VEKA, a company with a world-wide reputation second to none in uPVC extrusion for the home improvement industries. In the UK, VEKA plc has over 30 years’ experience in the development of its products, earning the company many nationally recognised quality accreditations.
If you have paid a deposit and your installer goes out of business before starting work on your installation, Independent Network will either arrange for another installer to carry out the work or will pay towards the amount of your deposit.
Independent Network (I.N.) is a nationwide organisation representing only the very best local uPVC window and door installers in the industry; all using VEKA products. As a member, DX Home Improvements is part of a network which has delivered thousands of projects with a 97% customer satisfaction rating to reflect our shared passion, dedication and expertise.
Being members of Independent Network means that our customers receive insurance-backed guarantees, deposit protection, and the reassurance of nationally accredited service standards.
As a family-run company, we are customer experience orientated and are able to provide a friendly and personal touch to any project we undertake, treating your property no differently than how we’d treat our own.
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